质量管理体系（Quality Management System,QMS)是指在质量方面指挥和控制组织的管理体系。质量管理体系是组织内部建立的、为实现质量目标所必需的、系统的质量管理模式，是组织的一项战略决策。它将资源与过程结合，以过程管理方法进行的系统管理，根据企业特点选用若干体系要素加以组合，一般包括与管理活动、资源提供、产品实现以及测量、分析与改进活动相关的过程组成，可以理解为涵盖了从确定顾客需求、设计研制、生产、检验、销售、交付之前全过程的策划、实施、监控、纠正与改进活动的要求，一般以文件化的方式，成为组织内部质量管理工作的要求。

The quality management system refers to the management system of command and control organization in terms of quality. Quality management system is a necessary and systematic quality management mode established within the organization to achieve the quality objectives. It is a strategic decision of the organization. It combines resource and process, system management based on process management method, and combines several system elements according to the characteristics of the enterprise. It generally includes process composition related to management activities, resources supply, product realization, measurement, analysis and improvement activities. It can be understood as covering the requirements of the customer. The design, production, inspection, sales and delivery of the whole process of planning, implementation, monitoring, correction and improvement of the requirements of the activities, generally in a document way, to become the internal quality management of the organization requirements.